Shipping Policy

Flue ships within the United States with a simple, reliable delivery experience.

Free Shipping

Standard shipping is free on eligible orders within the contiguous U.S.

Delivery timeline

• Order preparation: up to 2 business days
• Delivery: typically 2–5 business days after shipment

You’ll receive tracking once your order ships. Delivery estimates exclude weekends and U.S. holidays.

Order changes & address updates

If you need to update your shipping address, contact us as soon as possible at support@fluehome.com. Once an order is labeled or in transit, changes may not be possible.

Damaged or missing packages

If something arrives damaged—or doesn’t arrive—email us with your order number and photos when helpful. We’ll make it right.