Contact Us

Questions about an order, a product, or setup? We’re here to help.

Email: support@fluehome.com
Hours: Monday–Friday, 9:00 AM–6:00 PM (US Eastern)

Before you write

• Include your order number if you have one.
• Share the product name (for example, Flue Stick or Flue Cabin).
• Add a short note about what you need—shipping, returns, or product help.

We typically reply within 1 business day. For returns, see our 30-Day Money Back policy. For delivery timelines, see Shipping.