FAQ

How long does shipping take?

Orders are typically prepared within 2 business days, then delivered in about 2–5 business days with free standard shipping on eligible U.S. orders.

What is your return policy?

We offer a 30-Day Money Back return window from delivery for eligible items. See our Refund Policy for steps and details.

Do Flue lights need hardwiring?

Many Flue products are designed for simple setup—magnetic mounts, wireless/battery options, or plug-in designs depending on the model. Check each product page for specifics.

Can I pay in installments?

Yes—where available, you can choose Shop Pay and pay in 4 at checkout.

Still need help?

Email support@fluehome.com and we’ll assist.